This Privacy Policy explains how Solid Contracts Ltd (trading as bigECOs), company number 06601172, registered at Poole, Dorset, BH14 8AH ("we", "us", "our") collects, uses and protects your personal data when you use bigecos.com or the Echo service at app.bigecos.com.
We are committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the data controller for personal data collected through the Platform.
When you create an account we collect your email address. We use a magic link / one-time code authentication system and do not store passwords.
We collect data about how you use the Service including search queries, prospect URLs entered, and features accessed. This is used to provide and improve the Service.
You may upload customer company data (company names, industries, locations, descriptions) to create your reference list. This data is stored securely and used only to provide the matching service to you.
We automatically collect certain technical information including IP address, browser type, device information and access times via standard server logs.
We process your personal data on the following legal bases under UK GDPR:
We do not sell your personal data. We may share your data with:
We retain your account data for as long as your account is active. If you close your account we will delete your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.
Under UK GDPR you have the right to:
To exercise any of these rights please contact us at bigecos@solidcontracts.co.uk.
We use only essential cookies required to operate the Service, including session authentication tokens. We do not use tracking cookies or advertising cookies. No third-party advertising networks have access to your browsing behaviour on our Platform.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All data is transmitted over HTTPS. Authentication tokens are stored securely and expire after 8 hours.
Some of our service providers (including Firebase and Anthropic) operate servers outside the UK. Where data is transferred outside the UK we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or via the Platform. The current version is always available at bigecos.com/privacy.
Solid Contracts Ltd (trading as bigECOs)
Poole, Dorset, BH14 8AH
Email: bigecos@solidcontracts.co.uk
If you have a complaint about how we handle your data you may also contact the Information Commissioner's Office at ico.org.uk.